Sunday, 24 May 2015

Whether citizens are entitled to get compensation if they suffer any loss due to violation of their right to have properly maintained road?



It is high time that all concerned clearly understand that a 
right to have properly maintained roads is a part of fundamental right 

guaranteed by Article 21 of the Constitution of India and in the event 
any loss is caused due to its violation, the citizens have a right to seek 
compensation.

IN THE HIGH COURT OF JUDICATURE AT BOMBAY
ORDINARY ORIGINAL CIVIL JURISDICTION
SUO MOTU PUBLIC INTEREST LITIGATION NO.71 OF 2013
The High Court on its own Motion,
High Court of Judicature at Bombay
Versus
The State of Maharashtra and Others
CORAM  :  A.S. OKA & C.V
. BHADANG , JJ.

ORDER PRONOUNCED ON  :  20th MAY, 2015






On the basis of the letter dated 24th July, 2013 addressed by 
a learned Judge of this Court (Hon'ble Shri Justice G.S. Patel), this Suo 
Motu Public Interest Litigation has been initiated under the order dated 

29th July, 2013 passed by the First Court.  Considering the importance of 
the issues raised in this PIL, the same requires final hearing. Hence, we 
issue   Rule.   The   concerned   Counsel   who   are   representing   various 
Respondents today waive service of the Rule.  We have heard Ms.Geeta 
Shastri, the learned AGP for the State Government. We have heard Shri 
A.Y. Sakhare, Senior Counsel along with Mr. R.S. Apte, Senior Counsel 
on behalf of the Mumbai Municipal Corporation. Mr.Kamal Khatta, the 

learned counsel representing the tenth and eleventh Respondents (who 
are the members of the Bar) has made several suggestions in writing. 
We have heard him in some detail. We have also heard Ms. Thakkar, a 
party in person and Intervenor. We have heard Shri Prashant Chavan for 
the thirteenth Respondent and Shri Sethna for the Union of India. We 
have heard the learned counsel for the parties on the issue of passing 
interim directions. The issue involved in this Petition has been already 
dealt with to some extent by this Court  in (PIL) Suo Motu Writ Petition 
No.8 of 2005 and (PIL) WP No.259 of 2005. Notwithstanding the orders 
dated   16th  August,   2006,   31st  August   2006   and   17th  October,   2007 
passed   in   the   aforesaid   Petitions,   the   issue   still   survives   for 
consideration.
2.
In the City of Mumbai as well as in all major Cities in the 
State there exists an issue which is causing a lot of concern. The issue is 

of poor condition of roads in the Cities. In the City of Mumbai as well as 
the cities having Municipal Corporations in Thane Districts, there is an 
additional problem. In these cities, heavy monsoon is always set out as 
an excuse for poor condition of roads and the potholes on the roads. A 
judicial   notice   will   have   to   be   taken   of   the   fact   that   the   general 
condition   of   roads   in   all   major   cities   in   the   State   is   far   from   being 
satisfactory. There are potholes on the roads. The roads are not properly 
levelled and surfaced.  In some of the cities, proper zebra crossings are 
not provided for the benefit of the pedestrians. The footpaths or foot­
ways do not exist on the side of many roads. If the same exist, they are 
either in  poor  condition  or  the  same are encroached upon by illegal 
structures or hawkers. In those cities where there is a heavy rainfall, the 
condition   of   roads  worsens  in  the  monsoon.  The   reason  may  be   the 
failure to use proper techniques in making or repairing the roads. The 
problem   is   compounded   by   ever   increasing   vehicles   coming   on   the 
roads.
3.
A judicial notice will have to be taken of the fact that the 
poor condition of roads, the existence of potholes on the roads, the poor 
surfacing of the roads, the failure to level the roads properly and the 
lack of proper amenities to the pedestrians are the major factors which 
cause a large number of road accidents which result into either loss of 
lives or  serious injuries  to the  members of  the  public. Moreover, the 

poor condition of roads adversely affects free movement of the traffic 
thereby causing delays. In the bigger cities, apart from those who can 
afford to have their own four wheelers, common people travel by public 
sector or other transport buses and also use relatively cheaper means of 
public   conveyance   like   auto­rickshaws.   Large   number   of   common 
people have their own two wheelers.   Poor condition of roads causes 
considerable   damage   to   the   vehicles.   The   poor   condition   of   roads 
considerably   slows   down   the   movement   of   traffic.   Poor   condition   of 
roads apart from causing danger to the members of public, results into 
huge   waste   of   fuel   and   valuable   man   hours.   Travelling   by   public 
transport vehicles like buses and auto rickshaws on poorly maintained 
roads   is   a   nightmare   for   all   citizens   especially   for   senior   citizens, 
women, pregnant women, children etc. Due to poor condition of roads, 
the common man is the real victim.  We must note here that neither the 
Mumbai Municipal Corporation nor any other Corporations which are 
before   the   Court   have   attempted   to   come   out   with   a   case   that   the 
conditions of the roads is very good. There are various causes of poor 
condition of roads. One cause may be poor technique or inferior quality 
of material used for construction of roads. May be that while repairing 
the roads and while filling the potholes, proper scientific methods are 
not used. Therefore, the repairs carried out to the roads survive only for 
a short time. Apart from these vital causes, elements such as heavy rains 

or   heat   also   contribute   to   poor   condition   of   roads.   Moreover,   large 
number   of   agencies   such   as   telephone   companies,   Internet   service 
providers,   gas   companies   indulge   in   indiscriminate   digging   of   roads. 
The roads are rarely restored to its original condition immediately after 
the work is over. The restoration work is very rarely done satisfactorily.
The City of Mumbai has further complications.  In most of 
4.

the   other   Cities   in  the   State,  the   local   authorities  such   as  Municipal 
Corporations   or   Municipal   Councils   are   solely   responsible   for 
maintenance   of   the   roads.   In   the   City   of   Mumbai,   apart   from   the 
Municipal Corporation of City of Mumbai, various other agencies are 
involved in construction, maintenance and repairs of the roads in the 
City. The Eastern Express Highway as well as Western Express Highway 
pass through the City of Mumbai. Apart from these highways, there are 
major roads which connect the Bombay Pune National Highway. There 
are elevated roads and large number of road overbridges in the City of 
Mumbai. Apart from the Mumbai Municipal Corporation, various other 
agencies are involved in the maintenance of different stretches of roads. 
The said agencies are the Mumbai Metropolitan Region Development 
Authority   (MMRDA)   established   under   the   Mumbai   Metropolitan 
Region   Development   Authority   Act,   1974   (for   short   “the   said   Act   of 
1974”),   the   Public   Works   Department   of   the   State   Government,   the 

Mumbai Port Trust which is established under the Major Port Trusts Act, 
1963   and   the   Maharashtra   State   Road   Development   Corporation 
Limited   (for   short   “MSRDC”)   which   is   a   Government   Company 
incorporated   under   the   Companies   Act,   1956.  MSRDC   mainly   deals 
with   the   properties  and  assets   comprising   movables  and  immovables 
including land, road projects, flyover projects, toll collection rights and 
works   under   construction   which   earlier   vested   with   the   State 

Government   and   were   under   the   control   of   its   Public   Works 
MSRDC. 
Before   we   deal   with   the   obligations   of   various   statutory 
5.
Department.   Certain   works   have   been   subsequently   transferred   to 
authorities   and   the   State   Government,   it   is   necessary   to   make   a 
reference to what is held by this Court under the Judgment and Order 
dated 31st August, 2006 in PIL Suo Moto Writ Petition No.8 of 2005 and 
PIL WP No.3 of 2005. A Division Bench of this Court presided over by 
His Lordship Justice R.M. Lodha (as he then was) laid down that the 
existence of roads in a reasonable condition is included in the right to 
life conferred on a citizen under Article 21 of the Constitution of India. 
It will be necessary to note the principles laid down by this Court in 
paragraph 9 of the said order which reads thus :­
“9.
It is the obligation of the Civic Authorities and the other 
agencies of the State to secure to the public the means of 

communication   in   good   and   proper   condition.     There 
cannot   be   any   justification   for   the   bad   roads   in   the 
financial capital of the country.   The people of Mumbai 
contribute hugely to the revenue of the Centre, the State 
and the Civic Body.   Are they not entitled to the good 
civic amenities including roads in good condition? How 
long the citizenry would continue to suffer bad roads? In 
the   context   of   the   constitutional   provisions,   the 
existence   of   roads   in   reasonable   conditions   is 
embraced in the citizens' right to life. Every person is 
entitled  to 'life'  as  enjoined  under   Article  21   of the 
Constitution   of   India.    The   directive   principles   have 
been read into Article 21 to make life more meaningful 
and not mere its existence.  Good roads are the necessity 
to the life.   There has to be roads for communication 
in reasonable condition in view of the constitutional 
imperatives.     This   is   well   settled.     It   needs   no 
emphasis.   It is thus imperative for the MCGM to make 
available   proper   roads   to   the   people   in   the   city   of 
Mumbai through out the year.   The Corporation has to 
discharge   its   constitutional   and   legal   obligations 
unfailingly.    What  we have  said  above  is  applicable 
equally   to   all   the   other   authorities   like   Mumbai 
Metropolitan Region Development Authority, Mumbai 
Port   Trust,  Maharashtra   State   Road   Development 
Corporation,   the   Public   Works   Department   and   the 
Thane   Municipal   Corporation.     It   is   their   duty, 
responsibility and obligation to provide proper roads 
within   their   jurisdiction   to   the   commuters   through 
out   the  year.  By  serious  consequences  by  infringing 
the   valuable   rights   of   the   people.     Lest   it   must   be 
forgotten,   bad   road   mean   physical   damage,   huge 
economic loss and more accidents.”
                                                  (emphasis added)
6.
We must note here that in the said two Petitions, this Court 
was dealing with the roads in the Cities of Mumbai and Thane. While 
disposing of the said Petitions, by order dated 17 th  October, 2007 this 
Court   dealt   with   the   stand   taken   by   the   Municipal   Corporation   of 
Mumbai.  In paragraph 4 of the said order, the Division Bench observed 
Lack   of   basis   civic   amenities   and   bad   road   conditions 
have become order of the day.  This is never ending story 
and   common   to   all   local   statutory   bodies   and   public 
works department who are responsible and accountable 
for construction, upkeep and maintenance of roads and 
with the on set of monsoon every year, the problem gets 
multiplied.  There are incidences quoted before us where 
the roads do not exist and toll is collected, which comes 
under   the   jurisdiction   of   M.M.R.D.A.,   M.S.R.D.C.   and 
P
.W.D.   We   therefore,   dispose   of   these   petitions   as   this 
Court   is   of   the   view   that   it   will   not   be   able   to 
continuously monitor constructions and maintenance of 
the   roads   within   or   beyond   the   Municipal   limits   of 
Greater Mumbai indefinitely.  This Court is having atleast 
half   a   dozen   public   interest   litigations   filed   by   the 
citizens   on   the   issue   of   bad   road   conditions   in   other 
Municipal Corporations like Thane, Pune and so on and 
those   petitions   are   being   pursued   in   accordance   with 
law.”

“4.
thus :­
7.
Ultimately   in   paragraph   6,   the   Division   Bench   observed 
thus : ­
“6.
8.
As we have already observed that this problem is never 
ending, citizens are at liberty to approach this Court in 
case deficiency is noticed of a particular road in question 
and the concerned officials, incharge of the area and the 
Municipal   Commissioner   can   be   issued   a   show   cause 
notice to explain as to why appropriate action should not 
be taken against him for his failure to keep the roads in 
good working conditions that would keep the authorities 
in check.”
The learned Judge of this Court along with his letter dated 
24th July, 2013 addressed to the Hon'ble the Chief Justice has submitted 

a detailed note in which he has observed that the issues which were 
before this Court in the  earlier two PILs have  not been satisfactorily 
addressed as is shown by several subsequent events. To his note, he has 
annexed several press cuttings and media reports. The media reports 
are regarding riders of two wheelers suffering casualties such as death 
or spinal injuries which can be attributed to potholes on the roads. Even 
the   copies   of   the   aforesaid   orders   passed   in   aforesaid   PILs   were 
As pointed out  earlier, by the  judgment and  order  dated 
9.
submitted along with the said Note.
31st  August,  2006  this Court  has already  held  that  the   right  to have 
roads   in   reasonable   condition   is   a   part   of   the   fundamental   right 
guaranteed   under   Article   21   of   the   Constitution   of   India.   Thus,   the 
Division   Bench   has   placed   the   right   of   citizens   to   have   pothole   free 
roads in reasonable condition on the highest pedestal of fundamental 
rights under Article 21 of the Constitution of India.   Existence of such 
fundamental right creates corresponding obligation in all the authorities 
which are “State” within the meaning of Article 12 of the Constitution 
of   India.   For   the   infringement   of   the   fundamental   right   guaranteed 
under   Article   21   of   the   Constitution   of   India,   a   citizen   can   demand 
compensation   apart   from   seeking   the   enforcement   of   the   right. 
Moreover,   a   citizen   has   a   right   to   make   grievances   regarding   the 
violation of such right and get the grievances redressed. 

10.
There   are   statutory   obligations   vesting   in   various 
authorities mentioned in paragraph  4 above. All the authorities are the 
“State” within the meaning of Article 12 of the Constitution. Initially we 
are   dealing   with   the   Municipal   Corporation   of   Greater   Mumbai 
established   under   the   Mumbai   Municipal   Corporation   Act,   1888   (for 
short   “the   said   Act   of   1888”)   and   the   Municipal   Corporations 
constituted under the  Maharashtra  Municipal  Corporations  Act, 1949 

(for short “the said Act of 1949”).   The four Municipal Corporations 
constituted under the said Act of 1949 in Thane District are also parties 
to the Petition.  As far as the Municipal Corporation of Greater Mumbai 
is   concerned,   Chapter   III   of   the   said   Act   of   1888   provides   for   the 
obligatory and discretionary duties of the Corporation. Clause (m) of 
Section 61 of the said Act 1888 which forms a part of Chapter III reads 
thus :­
“61. Matters to be provided for by the Corporation.
It   shall   be   incumbent   on   the   corporation   to   make 
adequate provision, by any means or measures which it 
is lawfully competent to them to use or to take, for each 
of the following matters, namely:— 
(a) .................................................................
(m) the construction, maintenance, alteration and improvement 
of public streets, bridges, culverts, causeways and the like 
[and also other measures for ensuring the safe and orderly 
passage of vehicular and pedestrians traffic on streets].”

11.

The said clause (m) incorporates a mandatory duty of the 
Mumbai   Municipal   Corporation   of   maintaining   and   improving   public 
streets,   bridges,   canal,   cause   ways,   etc.   More   importantly,   there   is   a 
mandatory duty to take measures for ensuring safe and orderly passage 
of   vehicular   and   pedestrian   traffic   on   streets.   Unless   the   streets   are 
properly levelled and maintained in good condition, orderly passage of 
vehicular and pedestrian traffic on streets cannot be ensured. A “street” 

is defined in Clause (w) of Section 3 of the said Act of 1888 which reads 
thus :­
“street” includes any highway and any causeway, bridge, 
viaduct, arch, road, lane, footway, square, court, alley or 
passage, whether a thoroughfare or not, over which the 
public have a right of passage or access or have passed 
and  had access uninterruptedly  for  a  period  of   twenty 
years;   and   when   there   is   a   footway   as   well   as 
carriageway in any street, the said term includes, both.”
“(w)
12.
Thus,   the   definition   of   “street”   is   very   wide   which   also 
includes   a   foot­way   or   a   footpath   which   is   used   by   the   pedestrians. 
Thus, the obligation under Clause (m) of Section 61 which relates to 
the streets will include the obligations in relation to foot­ways which 
are meant for the use of pedestrians.
13.
As   far   as   the   other   four   Municipal   Corporations   are 
concerned, the same have been constituted under the said Act of 1949. 
Chapter   VI   contains   the   obligatory   and   discretionary   duties   of   the 

Municipal Corporation.  Clauses 18 and 19 of Section 63 of the said Act 
of 1949 read thus :­
14.

“63.  Matters to be provided for by the Corporation 
1[(1)] It   shall   be   incumbent   on   the   Corporation   to   make 
reasonable and adequate provision, by any means or 
measures which it is lawfully competent to it to use 
or   to   take,   for   each   of   the   following   matters, 
namely:­­          
          
“(18) the construction, maintenance, alteration and improvement 
of   public   streets,   bridges,   sub­ways,   culverts,   cause­ways 
and the like;
  (19) the   removal   of   obstructions   and   projections   in   or   upon 
streets, bridges, and other public places.”
A public street is defined under Clause 52 of Section 2 of 
the said Act of 1949 and a street is defined under Clause 63 of Section 
2. Clauses 52 and 63 of Section 2 of the said Act of 1949 read thus :­
“2(52) 'public street' means any street, ­ 
(a) heretofore   levelled,   paved,   metalled,   channelled, 
sewered   or   repaired   out   of   municipal   or   other   public 
fund, or 
(b) which under the provisions of section 224 is declared to 
be, or under any other provision of this Act becomes, a 
public street.”
“(63) “Street”   includes   any   highway,   and   any   causeway,   bridge, 
viaduct, arch, road, lane, footway, sub­way, court, alley or 
riding path or passage, whether a thoroughfare or not, over 
which the public have a right of passage or access or have 
passed and had access uninterrupted for a period of twenty 
years and, then there is a footway as well as a carriage way 
in any street, the said term includes both.”
12 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
13
15.
pil-71.13
Hence, as in the case of the said Act of 1888,  the definition 
of a street or a public street under the said Act of 1949 is very wide 
which not only includes roads, causeways, bridges, lane, etc. but also 
foot­ways.     Thus,   in   case   of   the   Municipal   Corporations   which   are 
parties   to   the   Petition,   it   is   the   mandatory   duty   of   the   Municipal 
Corporations to maintain  and improve  the  public streets, etc. and to 
remove   obstructions   upon   such   public   streets.     Thus,   it   is   the   legal 
ig
obligation of the Municipal Corporation under the said Act of 1888 and 
the   Municipal   Corporations   under   the   said   Act   of   1949   to   maintain 
public   streets   in   a   good   condition.   It   necessarily   follows   that   the 
obligation   is   to   maintain   public   streets   free   of   potholes,   properly 
levelled and properly surfaced. Both the enactments contemplate that 
foot­ways   which   are   popularly   known   as   footpaths   are   part   of   the 
streets and therefore, the same are also required to be maintained and 
improved by the  Municipal Corporations. Thus, the  obligation of the 
Municipal Corporations is to maintain roads and footpaths which are 
public streets in a proper condition. Therefore, even the foot­ways or 
footpaths   should   be   properly   levelled   and   should   not   have   any 
potholes/ditches. The same should be free from obstructions. Moreover, 
it is the obligation of the Municipal Corporations to provide facilities 
such   as   zebra   crossings,   speed   breakers,   traffic   signals,   etc.   for   the 
benefit of the pedestrians. This is an essential part of the “maintenance 
13 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
14
pil-71.13
and improvement of public streets” which is a legal and constitutional 
obligation   of   the   Municipal   Corporations.  The   public  streets   are 
essentially   provided   for   people  to   walk  and   ply   vehicles.   They   are 
provided  to facilitate transport. The footpaths or foot­ways are meant 
for   people  to   walk.   The   members   of   the   public   have   a   right  to   use 
footpaths   or   foot­ways   free   of   any   obstruction.   Therefore,   both   the 
aforesaid   enactments   provide   that   it   is   the   mandatory   duty   of   the 
ig
Municipal   Corporations   to   construct,  maintain  and   improve   public 
16.
streets.
As far as MSRDC is concerned, on its official website, it is 
mentioned   that   “Roads   are   arteries   of   a   nation.   Roads   and   bridges 
obliterate   distance   and   connect   people   while   they   spur   economic 
progress”.  On the website, it is stated that the main object of MSRDC is 
to promote and operate, to plan, construct and manage the projects of 
roads.   The   Hon'ble   Minister   of   Public   Works   Department   (Public 
Undertakings) is the ex­officio Chairman of MSRDC. Citizen's Charter of 
MSRDC is available on the website.  Clause 3(3) thereof states that the 
duty of MSRDC is to maintain roads and bridges and to repair the same 
effectively.   There   is   an   assurance   incorporated   therein   that   the 
grievances submitted by the citizens shall be redressed within 15 days. 
The MSRDC is also a “State” within the meaning of Article 12 being a 
14 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
15
pil-71.13
Government Company established to do the work of a public nature. 
Thus, it is the obligation of MSRDC also to maintain the roads properly, 
to carry out repairs thereto and to ensure that there are no potholes on 
the same. The legal obligation of MSRDC is to maintain the roads and 
bridges in proper condition and to repair the same effectively. It is its 
obligation to address to the grievances of the citizens and to ensure that 
the   same   are   redressed   if   not   within   15   days,   but   at   least   within   a 
ig
reasonable time.  As far as the Mumbai Port Trust is concerned, it is a 
Major Port Trust established under the said Act of 1963 which is also a 
“State” within the meaning of Article 12 of the Constitution of India. 
The  obligation  of  the  State  to  maintain  and  repair  streets meant  for 
public use needs no elaboration. From the written submissions of the 
Mumbai Port Trust it is very clear that it is not denying the existence of 
such an obligation.
17.
As far as MMRDA is concerned, under Section 17 of the 
said Act of 1974, a power has been conferred on the MMRDA to provide 
amenities within Greater Mumbai. Under the said Section, MMRDA is 
empowered to prepare a project or scheme with a view to provide an 
infrastructure   within   the   territorial   limits   of   the   Mumbai   Municipal 
Corporation and execute the same.  Explanation to Section 17 clarifies 
that the term “infrastructure” shall also mean and include the streets, 
15 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
16
pil-71.13
Section 17 of the said Act of 1974 read thus :­
roads, bridges and other means of transport. Sub­sections (1) and (2) of 
“17(1) Notwithstanding anything contained in this Act or the 
Mumbai Municipal Corporation Act or any other law for 
the   time   being   in   force,   the   Authority   may,   in 
consultation   with   the   Municipal   Commissioner   of   the 
Brihan   Mumbai   Municipal   Corporation,   prepare   any 
project   or   scheme   with   a   view   to   provide   an 
infrastructure within the territorial limits of the Brihan 
Mumbai Municipal Corporation and execute the same.
ig
Explanation :­ For the purposes of this section, the term 
“infrastructure”   shall   also   mean   and   include   streets, 
roads, bridges  and any other  means of  transport  and 
communication, and activities related or incidental for 
the execution of such infrastructure project or scheme 
and shall not include other items specified in sections 
61 and 63 of the Mumbai Municipal Corporation Act, 
1888 (Bom.III of 1888).
     (2) For   the   purposes   of   preparation   and   execution   of   a 
project   or   scheme   under   sub­section   (1),   the 
Metropolitan Commissioner and the Authority shall be 
deemed   to   be   the   Municipal   Commissioner   and   the 
Corporation, respectively, under the Mumbai Municipal 
Corporation   Act,   1888   (III   of   1888)   and   the 
Maharashtra   Regional   and   Town   Planning   Act,   1966, 
and   shall,   respectively,   exercise   the   powers   of   the 
Municipal Commissioner and the Corporation under the 
said Acts.”
18.
Hence,   when   MMRDA   is   implementing   any   scheme   of 
providing an infrastructure which includes streets, roads, bridges etc in 
the city of Mumbai, by virtue of the applicability of Chapter III of the 
said Act of 1888, it becomes a legal obligation of the MMRDA to repair 
and properly maintain streets, roads and bridges forming part of the 
infrastructure project undertaken by it.

19.

Thus, all the aforesaid Respondents are under an obligation 
not only to maintain the streets but to ensure that streets are properly 
levelled, properly surfaced and free of potholes. It is in the context of 
the   legal   obligations   of   all   the   authorities   concerned   that   the 
suggestions made across the Bar for passing effective interim directions 
Before   we   deal   with   the   said   suggestions,   it   will   be 
ig
20.
will have to be considered.
necessary to make a reference to orders passed by this Court from time 
to time in the present PIL. Apart from the first order dated 29 th  July, 
2013   to   which   we   have   already   made   a   reference,   under   the   order 
dated 13th  August, 2013, various directions were issued by this Court. 
The order dated 13th  August, 2013 records a statement of the learned 
Advocate General that a Government Resolution dated 28 th September, 
2012 has been issued appointing a Committee for maintenance of roads 
within the limits of the Municipal Corporation.  There are orders passed 
by  the   First  Court  on  5th  September,  2013  and  4th  October,  2013.  In 
paragraph 2 of the order dated 4 th  October, 2013, the First Court has 
observed thus :­ 
“2. Learned   Advocate   General   states   that   a   Committee   has 
been   set   up   under   Chairmanship   of   the   Commissioner, 
Municipal   Corporation   by   Government   Resolution   dated 
28th  September 2012, to oversee and coordinate the work 
of  construction, repairs and maintenance of public roads. 
However,   he   would   take   instructions   from   the   State 
17 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
18
pil-71.13
Government about the constitution of an Unified Transport 
Metropolitan Authority with statutory powers which could 
supervise the functioning of all the authorities responsible 
for   the   construction   and   upkeep   of   roads   in   the 
Metropolitan   Region   including   Mumbai   (Suburban   and 
Greater   Mumbai   area),   Navi   Mumbai   and   Thane   for 
coordinating, development of transport system. This would 
result in providing uniform standards and procedures for 
construction   and   upkeep   of   roads   besides   having   an 
extensive   data   of   the   contractors   resulting   in   an   unified 
system of checks.”
As   far   as   the   public   streets,   foot­ways   or   footpaths   and 
21.
ig
bridges   within   the   limits   of   the   Municipal   Corporations   which   are 
parties   to   the   Petition   are   concerned,   the   same   will   have   to   be 
maintained in proper condition. Roads and footpaths are required to be 
properly levelled, surfaced and maintained free of potholes or ditches. A 
street should be maintained in such a manner that it facilitates orderly 
and safe flow of traffic. The foot­ways should be maintained in such a 
way   that   the   same   can   be   conveniently   and   safely   used   by   the 
pedestrians.
22.
Broadly, there are three aspects on which interim directions 
are necessary.  The first is of the legal obligation of all the authorities to 
maintain   streets   in   proper   and   potholes   free   condition.   The   second 
aspect is the right of citizens to complain about the poor condition of 
streets and especially the existence of potholes and their right to ensure 
that the complaints are acted upon and their  grievances are effectively 
18 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
19
pil-71.13
redressed. The third aspect is of the use of proper technology for the 
construction of the roads, for maintenance thereof and for filling in the 
23.
potholes.
As   far   as   the   roads   falling   in   the   limits   of   the   Mumbai 
Municipal Corporation are concerned, the situation is complicated as 
several agencies are involved in the maintenance of different stretches 
ig
of   roads.   The   Mumbai   Port   Trust   maintains   approximately   66.9 
kilometers of roads in the City.  In the City of Mumbai, there are three 
Express   Highways.   Different   portions   of   the   Express   Highways   are 
managed by different agencies.  It is necessary to make a reference to 
the affidavit of Mr. Dilip Akaramji Salunke, Superintending Engineer, 
Public   Works   Department,   Mumbai   Construction   Circle,   Chembur, 
Mumbai. Paragraphs 2 to 4 of the said affidavit read thus :­
“2.
I   say   that   there   are   3   Express   Highways   which   comes 
under the control of this Circle as stated below.
     (i) Western   Express   Highway  (Express   way   no.6)   starting 
from Dahisar at chainage Km. 502/350 to Mahim Jn. At 
chainage Km.527/680 having length of 25.33 Kilometer.
     (ii) Eastern   Express   Highway  (Express   way   no.5)   starting 
from   Golden   Dyes   Junction,   Thane   at   chainage   Km. 
561/200   to   Sion   Junction   at   chainage   Km.584/750 
having length of 23.55 Kilometer.
    (iii) Sion – Panvel Highway (Express way no.1) starting from 
Kalamboli Junction at chainage Km.114/800 to B.A.R.C. 
Junction at chainage Km.140/690 having length of 24.89 
Kilometer.
3.
I   say   that   the   road   of   Western   Express   Highway   starts 
from   Dahisar   at   chainage   Km.502/350   and   ends   at 
19 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
20
pil-71.13
Mahim Junction at chainage Km.527/680 having a total 
length   of   25.33   Kilometer   with   5+5     lane   main 
carriageway   and  2+2   lane   service   road   in  most   of   the 
length.  The major length is mostly Black Topped, except 
certain   stretches   which   are   either   concretized   or   with 
paver block surface.
On   this   road  there   are  about   11   flyovers  and   Elevated 
Sahara Road. The details are as under :
Name of Flyover Chainage  Maintained 
                             By
1 Kalanagar (Bandra) 520/900 P
                             .W.D.
2 Vakola (Santakruz) 3 Airport (Vile Parle) 4 Andheri  5 JVLR (Jogeshwari) 516/690 to 515/450 MSRDC
6 Aarey (Goregaon) 513/980 to 513/200 MSRDC
Sr.  
 No. 
524/800 to 523/400 MSRDC
ig
521/250 to 522/050 MMRDA
520/190 to 518/700 PWD
7(a) Film   City   (Dindoshi)   East  512/680 to 515/340 MSRDC
Side
7(b) Film   City   (Dindoshi)   West  512/680 to 515/340 MMRDA
Side
8(a) Times of India (Malad) East  510/900 to 510/400 MSRDC
Side
8(b) Time   of   India   (Malad)   West  510/900 to 510/400 MMRDA
Side
9 Thakur Complex (Kandivali) 509/100 to 508/500 MMRDA
10 Dattapada (Borivali)
507/400 to 506/600 MSRDC
11 National Park (Borivali)
506/200 to 505/400 MSRDC
12 Sahara Elevated Highway 
520/500 to 520/900 MMRDA
4.
I   say   that   the   road,   Eastern   Express   Highway   (Express 
Highway   no.5)   starts   from   Golden   Dyes   Jn.,   Thane   at 
chainage Km. 561/200 and ends at Sion Jn. at chainage 
Km.584/750 having length of 23.55 Kilometer with 5+5 
lanes main carriageway and 2+2 lane service road in most 
with of the length.   The total road is black topped except 
certain stretches which are either concretized or with paver 
block surface.
20 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
21
pil-71.13
On   this   road   there   are   about   13   Flyovers   which   are 
maintained by various authorities as stated below
Name of Flyover Chainage 
1 Sion Jn. flyover 584/310 to 584/750 MSRDC
2 Everard Nagar 583/250
3 C.S.T.N Jn. (Kurla) 581/790 to 582/420 MSRDC
4 Amarmahal Jn. (Chembur) 580/180 to 580/680 MSRDC
5 Chhedanagar (Chembur) 579/210 to 579/810 MSRDC
6 A.G.L.R. Jn. (Ghatkopar) 577/080 to 577/750 MSRDC
7 Vikhroli Jn. (Vikhroli) 8 J.V 572/280 to 572/980 MSRDC 
                              .L.R. (Vikhroli) 
9 G.M.L.R. (Mulund) 569/080 to 568/320 MSRDC
10 Navghar Jn. (Mulund) 566/900 to 567/550 PWD
11 Teen Hath Naka (Thane) 564/550 
12 Nitin   Casting   Cadbury   Jn.  562/090 to 563/420 MSRDC
        (Thane)
24.
MSRDC
574/080 to 574/750 MSRDC
ig
13
Maintained 
By
Sr.  
 No. 
Golden Dyes Jn. (Thane)
PWD
561/200 to 561/700 MSRDC
Thus, different portions of the three Express Highways are 
looked after and maintained by different agencies.   Hence, it can be 
said that the stretches of roads which are not required to be maintained 
by Mumbai Port Trust, MSRDC, Public Works Department of the State 
Government and MMRDA are required to be maintained by the Mumbai 
Municipal Corporation.
25.
As per the order of the First Court, a Committee has been 
constituted   under   the   Government   Resolution   dated   28th  September, 
21 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
22
pil-71.13
2012 to co­ordinate the activity of construction of roads, maintenance 
and repairs thereof in the City of Mumbai.   The Committee has been 
constituted   to   suggest   uniform   criteria   for   construction   of   roads, 
maintenance   and   repairs   in   the   City   of   Mumbai.     The   object   of   the 
Committee   is   to   collect   the   data,   to   take   a   policy   decision   on   the 
aforesaid aspects and to place it before the Government. The Committee 
was   supposed   to   submit   a   report   within   a   period   of   three   months. 
ig
However, we find that the report of the Committee is not on record. 
Appropriate directions will have to be issued as regards the technical 
aspects   of   construction   and/or   repairs   of   the   streets   only   after   the 
recommendations   of   the   Committee   are   submitted   to   the   State 
Government   and   the   State   Government   takes   appropriate   decision 
thereon.
26.
Suffice it to say that it is the obligation of all the agencies 
involved   in   construction,   maintenance   and   repairs   of   the   roads   in 
Mumbai   to   ensure   that   roads   are   kept   potholes   free.   It   is   not   only 
important to keep the roads potholes free but it is necessary to ensure 
that all the roads are properly levelled and surfaced.  The work of filling 
in the potholes cannot be carried out in ad hoc and haphazard manner. 
The same has to be carried out in such a manner that a proper level of 
the entire stretch of road is maintained. If the work of filling in the 
potholes is done in such a manner that road level is not maintained, 
22 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
23
pil-71.13
There   is   an   absence   of   a   well   organised   mechanism   to 
27.
there is every possibility of causing accidents especially of two wheelers.
enable   the   citizens   to   file   complaints   about   the   poor   conditions   of 
streets. The Mumbai Municipal Corporation has placed on record that 
there is a facility on the website of the Mumbai Municipal Corporation 
which is operational only for a period of four months from 7 th June to 
ig
7th October every year on which citizens can upload photographs of the 
potholes  and  after   attending  to  the  problem, the  photographs of  the 
repaired roads are uploaded on the same website by the Corporation. 
The Municipal Corporation has proceeded on an erroneous assumption 
that the condition of the roads is bad only in monsoon. It is stated that 
there is a telephone  No.1916 available for receiving public grievances. 
As far as the State Government is concerned, there is an affidavit filed 
by Shri Dilip Salunke in which he has stated that a telephone number of 
the control room is available on which complaints are received. In the 
City of Mumbai, a citizen is not aware as to which agency is responsible 
for maintenance of which portion of the streets. Though it is contended 
by the Mumbai Municipal Corporation that complaints received by it in 
respect   of   streets   maintained   by   different   agencies   are   routinely 
forwarded to the  concerned agencies, it is necessary for the State to 
create a  centralized facility of  receiving complaints on    its dedicated 
23 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
24
pil-71.13
website,  on a toll free number and also by way of message sent through 
a   cell   phone.   Arrangements   will   have   to   be   made   by   the   State 
Government to ensure that complaints are immediately transferred to 
the   concerned   agency   which   is   looking   after   the   relevant   stretch   of 
road. Action taken report should be uploaded on the dedicated website 
provided  by  the   State   Government  within   a   specific  time  along  with 
photographs   of   the   portion   of   the   road   about   which   a   complaint   is 
ig
received. A tracking facility of the complaints received by all the modes 
needs to be provided on the website. Moreover, all the agencies i.e. the 
Mumbai   Municipal   Corporation,   MMRDA,   MSRDC,   and   Mumbai   Port 
Trust will have to separately provide the said facilities throughout the 
year.
28.
There is one more major cause of the poor condition of the 
roads   and   foot­ways.   Various   agencies   like   Telephone   companies, 
Internet service providers, gas companies etc are granted permissions to 
do digging work on the streets. But there is no control on completion of 
their work. There is no time limit to restore the streets to its original 
condition. The citizens do not know as to which agency is doing the 
digging   work   and   whether   the   concerned   Competent   Authority   has 
permitted the work. Even in case of major road repair work undertaken 
by the Municipal Corporations and the other Authorities, the citizens 
24 of 33
::: Downloaded on - 24/05/2015 15:53:06 :::
25
pil-71.13
29.
issue appropriate directions on these aspects.
have right to know when the work will be completed. We propose to 
As   far   as   the   Municipal   Corporations   of   Thane,   Navi 
Mumbai, Mira Bhayander and Vasai Virar are concerned, it is not clear 
whether only the said Corporations are responsible for the maintenance 
of   the   roads   in   their   respective   jurisdictions   or   whether   some   other 
agencies such as State Government, MMRDA, MSRDC are involved. For 
ig
the   time   being,   we   propose   to   direct   the   Municipal   Corporations   to 
provide a similar mechanism to enable the citizens to file complaints. 
The Municipal Corporations will have to file reply setting out the names 
of the other agencies, if any, which are responsible for maintenance of 
the roads within their respective jurisdictions. After the affidavits are 
filed on record, further directions can be issued.
30.
We must make it clear that streets also include foot­ways/ 
footpaths and therefore, it is the obligation of all concerned authorities 
to maintain the footpaths properly levelled and in such condition that it 
can be conveniently used by pedestrians. This aspect cannot be taken 
lightly by any Authority. If proper foot­ways/ footpaths are not made 
available, the pedestrians are forced to walk on roads which results in 
large number of accidents.

31.

Unless   there   is   an   effective   mechanism   provided   to   the 
citizens to file complaints, they will not be in a position to enforce their 
32.
constitutional as well as legal right to have well maintained streets.
Very   heavy   rains   during   monsoon   is   one   of   the   excuses 
given by the authorities in Mumbai and Thane Districts.  Such excuse is 
not   available   as   there   is   a   heavy   downpour   every   year   and   all   the 
authorities are under an obligation to deal with the situation created by 

heavy   downpour   in   these   two   Districts.   The   Committee   constituted 
under   the   Government   Resolution   dated   28th  September,   2012   is 
required to submit recommendations regarding uniform criteria to be 
applied for construction of roads, its maintenance and repairs. Ninth 
Respondent   before   the   Court   is   the   Central   Road   Research   Institute 
(CRRI). Till a common criteria is finalised, the Municipal Corporations 
and   other   agencies   may   consider   of   taking   assistance   of   CRRI   for 
adopting proper techniques to fill in the potholes and to maintain the 
streets.   Certain   directions   have   been   already   issued   by   this   Court 
regarding the manner in which contracts should be entered into with 
the contractors. At this stage, we are not issuing any further directions 
on this aspect as the report of the Committee is not placed on record.
33.
It is high time that all concerned clearly understand that a 
right to have properly maintained roads is a part of fundamental right 

guaranteed by Article 21 of the Constitution of India and in the event 
any loss is caused due to its violation, the citizens have a right to seek 
34.
compensation.
Hence,   we   issue   further   interim   directions   which   are   as 
under :­
The earlier directions issued by this Court in the present 
(i)

Petition  from  time  to  time  which are  not  inconsistent  or 
contrary   to   the   directions   issued   under   this   order   shall 
(ii)
continue to operate;
All the Municipal Corporations which are parties to the PIL 
shall   maintain   all   the   streets/roads   including   foot­ways/ 
footpaths   within   its   jurisdiction   in   good   and   proper 
condition.   It   shall   be   the   responsibility   of   the   Municipal 
Corporations   to   keep   the   roads   and   footpaths   properly 
levelled   and   surfaced.   It   shall   be   their   responsibility   to 
ensure that potholes and ditches thereon are properly filled 
in. The work of filling in the potholes shall be carried out 
scientifically as an ongoing project;
(iii)
While   granting   permissions   to   various   authorities   to   do 
digging   work   on   the   streets,   a   condition   shall   be 
incorporated   by   all   the   Municipal   Corporations/other 

Authorities   of   prominently   displaying   at   the   site   of   the 
work the following details :­ (a) the name of the agency 
which is doing the digging work and (b) the extent of the 
digging work permitted and the period within which the 
work   shall   be   completed.   The   display   boards   shall   also 
contain   the   outer   limit   within   which   the   road   shall   be 
Similar Boards shall be displayed at the sites where major 

(iv)
restored to its original condition;
repair   work   of   streets   is   undertaken.   The   name   of   the 
agency undertaking the work and the outer limit for the 
completion   of   the   work   shall   be   also   prominently 
displayed;
(v)
The State Government, MMRDA, MSRDC and Mumbai Port 
Trust   shall   be   also   bound   by   all   the   aforesaid   directions 
contained in Clauses (ii) to (iv) above;
(vi)
All the Municipal Corporations as well as MMRDA, MSRDC 
and   Mumbai   Port   Trust   shall   provide   a   mechanism   to 
enable   the   citizens   to   file   complaints   about   the   poor 
conditions of streets. The complaints shall be received by 
following four methods:
(a)
(b)
(c)
Complaints in writing received at designated centers;
Complaints   received   through   dedicated   toll   free 
number/s;
Complaints received through dedicated website; and

(d)
Complaints received by text message via cell phones.
The   facility   of   receiving   complaints   by   the   aforesaid 
(vii)

methods shall be made available throughout the year. The 
dedicated websites shall be designed or improvised in such 
a way that citizens are able to upload the photographs of 
the potholes on the streets or poor condition of streets on 
the   website.   Arrangement   shall   also   be   made   to   receive 
(viii)

such photographs through cell phones;
System   of   tracking   shall   be   made   available   to   track   the 
action taken on the basis of the complaints received by all 
four methods. Tracking facility shall be made available on 
the   dedicated   websites.   Final   action   taken   report   on   the 
basis of the complaints shall be uploaded on the websites 
within a period of two weeks from the date of receipt of 
the   respective   complaints.   Wherever   the   citizens   have 
forwarded the photographs of the sites either through cell 
phones   or   by   uploading   the   same   on   the   dedicated 
websites, along with the final report, photographs showing 
compliance   made   by   carrying   out   repairs   shall   be   also 
uploaded   on   the   dedicated   websites.   All   the   Municipal 
Corporations   and   Authorities   shall   ensure   that   the 
mechanism   in   terms   of   the   above   directions   is   provided 

latest   by   30th  June,   2015.   We   make   it   clear   that   till   the 
(ix)
mechanism, if any, shall continue to function;
mechanism   as   directed   above   is   provided,   the   existing 
In addition, for the City of Mumbai, the State Government 
shall   create   a   similar   mechanism   common   for   all   the 
agencies   providing   for   four   methods   of   receiving 
complaints in relation to all the streets in the City. It shall 

be   the   obligation   of   the   State   to   forthwith   forward   the 
complaints received to the concerned authorities which are 
responsible   for   the   maintenance   and   repairs   of   the 
concerned stretches of streets. Even such mechanism shall 
be made available on or before 30th June, 2015;
(x)
A   very   wide   publicity   shall   be   repeatedly   given   by   all 
concerned   authorities   to   the   mechanism   provided   as 
aforesaid   in   all   leading   newspapers   as   well   as   on   the 
electronic media on or before 30th June 2015;
(xi)
If   the   Committee   appointed   under   the   Government 
Resolution dated 28th  September, 2012 has not submitted 
its recommendations, the same shall be submitted to the 
State   Government   on   or   before   30th  June,   2015.   If   the 
Committee   has   already   submitted   its   recommendations 
before the date of passing this order, the State Government 

shall take appropriate policy decision on the basis of the 
We direct the Municipal Corporations and other agencies 
(xii)
said recommendations on or before 30th June, 2015;
involved   in   the   maintenance   of   roads   to   ensure   that 
modern scientific techniques are used for construction of 
the streets, for maintenance thereof and for carrying out 
repairs   thereto.   The   authorities   shall   consider   of   taking 

assistance   of   the   ninth   Respondent   on   this   aspect.   The 
directions   issued  by   this  Court   in  the   matter   of   entering 
(xiii)
into contracts shall continue till further orders;
While filing compliance affidavits recording the compliance 
with   the   aforesaid   directions,   all   the   Municipal 
Corporations   which   are   parties   to   this   Petition,   Public 
Works   Department   of   the   State   Government,   MMRDA, 
MSRDC and Mumbai Port Trust shall set out the details and 
particulars   of   the   methods/techniques   used   by   them   for 
construction, maintenance and repairs of the streets. The 
affidavits to state the measures taken by the Authorities to 
maintain   a   strict   quality   control   of   the   said   works.   The 
measures   taken   by   the   Authorities   to   ensure   that   the 
contractors maintain requisite  standards shall  be  also set 
out  in  the   affidavits.  Compliance   affidavits  recording  the 

compliance of the aforesaid directions shall be filed on or 
We   direct   the   Municipal   Corporations   and   the   other 
(xiv)
before 6th July, 2015;
agencies   involved   to   issue   circulars   to   its   officers   and 
members of the staff dealing with the work of maintenance 
of   streets   for   putting   them   to   notice   that   the   failure   to 
maintain the public roads, footpaths and bridges in proper 

condition may lead to loss of human lives, loss of valuable 
working hours and waste of valuable fuel apart from the 
inconvenience caused to the citizens. They shall be made 
aware that the right to have properly maintained streets is 
a   fundamental   right   of   citizens.   The   circulars   shall   state 
that a disciplinary action will be initiated against the erring 
officials;
(xv)
The State Government shall consider of issuing directions 
to all the other Municipal Corporations which are not the 
parties to the Petition to implement these directions of this 
Court;
(xvi)
For  considering  the   compliance  affidavits  and  for  issuing 
further   interim   directions,   the   Petition   shall   be   listed   on 
10th July, 2015 under the caption of “Directions”;

(xvii) In the meanwhile, we expect the  the tenth and eleventh 
Respondents and the Intervenor to bring to the notice of all 
concerned   authorities   the   deficiencies   and   defects   in   the 
streets.     If   they   find   that   their   complaints   are   not   acted 
upon   by   the   concerned   authorities,   we   grant   liberty   to 
them   to   move   this   Court   for   seeking   further   interim 
directions;
(xviii) We   make   it   clear   that   these   directions   will   apply   to   the 
public streets as defined under the said Act of 1888 as well 
as the said Act of 1949. Thus, the same shall apply to foot­
ways/footpaths as well;
All   concerned   to   act   upon   an   authenticated   copy   of   this 
(xix)

( C.V
. BHADANG, J )
( A.S. OKA, J ) 
order.

Print Page

No comments:

Post a Comment